Taking place on 25th March at Alton Towers Resort, the Big Retail and Hospitality Summit, funded by Staffordshire Moorlands District Council and the UK Shared Prosperity Fund, is set to be an essential event for businesses in the hospitality, leisure, and retail industries across the Moorlands and wider region. This event will bring together industry specialists and local experts to share actionable advice and guidance in four key areas: business growth, excellence in customer service, digital transformation, and future trends.
Leading the day’s discussions is Clare Bailey, The Retail Champion. As one of the UK’s most respected retail and customer service experts, Clare is a high-street campaigner, media contributor, and bestselling author. Her keynote will provide the latest insights on consumer trends, shopper behaviour, and how businesses can adapt to meet the evolving needs of their customers.
The event will also feature Charlotte Cain, Visitor Economy Partnership Development Manager, who will provide the latest updates from the Local Visitor Economy Partnership (LVEP) in Staffordshire. This partnership brings businesses and organisations together to attract more tourists, boosting sales for the hospitality and retail sectors. Charlotte will share the latest local visitor economy data and explain how the LVEP is supporting businesses in this sector.
The morning will conclude with a panel discussion featuring local experts, including Craig Wilkinson from Lunar at Wedgwood, who will share challenges and real-world strategies to help hospitality and retail businesses succeed.
This free-to-attend event is a must for any business leader in the hospitality and retail sector looking to gain expert knowledge and connect with fellow professionals.
Other speakers will be announced shortly.
