Looking to improve how your business connects with customers and builds lasting loyalty?

Join us for a morning on customer experience in rural businesses, with real examples and ideas you can apply in your own business. 

You’ll learn from Ian Kelsall of insight6 why customer feedback and online reviews can directly impact growth, and how to use them to make better decisions in your own business. You’ll also hear a real-life business journey from George Lowe of Lowes on Carter Street, including lessons from hospitality and the launch of his new venture More Kudos.

Designed for rural businesses, this session is a chance to explore simple ways to improve customer experience, strengthen relationships and grow your business.